Has anyone told the company that the sound of 'keyboarding' to sell is like clipping fingernails in church and expecting the congregation to listen to the sermon. Can't believe that someone let this one through. Imagine the millions spent on this one - fire the...Read more
The Merrill Edge representative at the BOA branch always sits in an empty office. Been there twice in the last few weeks. First visit he had just got back from paternity leave and could not access his profile to get a form for me. Today again empty office, he claimed...Read more
I have three accounts with Merrill Lynch and I signed up using their website to receive my dividends in shares instead of cash when a optional dividend was offered on all three accounts. The first two times my dividends were paid in shares as requested on all three...Read more
I didn't like
- Blames customer for their mistakes
I opened an account. Waited for their "specialist" to call me and finish my account setup. No call, no email, they deducted over 10% !!! of my money 3 months later and closed the account (they sent back a check minus 10% of my money). Horrid communication skills they...Read more
I didn't like
- Took my money
Merrill Edge Customer Care Review
Horrible fiduciary advice/information. Poor understanding of customer goals/risk tolerance. Never again.
Tried to roll a Roth IRA and never was successful. Secure messages would sit idle for days and never receive a reply. Phone calls asking about the issue resulted in "salespeople" with attitudes, and there is no one else to call. I called several times and also send...Read more
Stay away from this company at all costs! I've been waiting three weeks for a check to close out an account. Still nothing except BS. My advice: INVEST SOMEWHERE ELSE! It's obvious that they are simply holding my money after ripping me off on the trade. I don't...Read more
When I began the process of deciding which online brokerage firm to open an account with, I was very optimistic that Merrill Edge was the optimal choice. Just a week later, I realize that I was dead wrong! The process of opening a new account, setting up an ACH,...Read more
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